Support Engineer (crypto payment)

(SG)

About the Company

Our client, who is the pioneer in the B2B crypto payment, is one of the few companies granted with digital payment token service license by MAS. The company covers over 900 clients, operating in 60+ countries.

Responsibilities

  • Conducting online API demos or support calls
  • Growing and organizing a Tech Support knowledge base
  • Daily following-up on support via Skype, email, Slack, etc.

Requirements

  • Would like to take an active part in shaping the future of payments,
  • Have a passion for programming and cryptocurrencies,
  • Are looking for real-world challenges,
  • Would like to have and see your work’s impact on the business
  • Are a true team player,
  • Like working in a truly multicultural environment, B2B environment
  • Able to work mostly remotely with an international online team
  • Excellent verbal & written interpersonal skills
  • English – mandatory native or full professional proficiency
  • Other Languages are highly valued (French, Spanish, German, Arabic, Italian, Polish, Portuguese, Dutch, Russian, Russian, Swahili, Korean, Japanese, Mandarin)